Star Trek: The Official Starships Collection index

Star Trek: The Official Starships Collection is a part-work magazine from Eaglemoss, each issue comes with a model starship, with plans to feature designs from all the TV and film series. Currently there are one-hundred-and-ten issues planned, expanded (twice) from the original intention to run for seventy issues. There are also additional "special" issues featuring larger scale models including starbases and nuTrek designs, plus a series of smaller shuttlecraft models.

The ships are based either on the original production CGI models, or new models for designs that have no such resource available. The accompanying magazine details the ship, from an in-universe perspective, including technical diagrams, and from the real world point-of-view, looking at the design and production of each ship.

This page gives details of the series, with links to coverage on The Trek Collective. The help navigate this page, please use the buttons below, which will narrow down the page to a specific area of interest. You can also find a simple list of my reviews on my reviews index page.


Markets

The series began in the UK and Ireland in August 2013, while other countries have followed and other markets continue to be explored. The following countries have, or will have, the collection:
  • UK and Ireland - Starting August 2013, following a limited test run in 2012.
  • USA - Starting October 2013.
  • Canada - Starting early 2014.
  • Australia - Starting early 2014.
  • Japan - Starting May 2014, following a test run in 2012. The collection is published by Deagostini here.
  • New Zealand - Starting Autumn 2014.
  • Germany, Austria, and Luxemburg - Starting January 2015, after a test run in early 2014. The series will have a slightly different running order, and additional shuttlecraft subscription option.
  • France - Starting January 2015, subscription only, also offering additional shuttlecraft subscription option.
  • Spain - Starting March 2015, subscription only.
  • The Netherlands - Starting March 2015, subscription only.
Issue List

The first couple of years of issues have so far been confirmed, they are as follows (release dates are projected as fortnightly releases from the first issue):

#1: USS Enterprise NCC-1701-D (Galaxy class)
#2: USS Enterprise NCC-1701 (Constitution class refit)
#3: Klingon B'rel class Bird-of-Prey
#4: Enterprise NX-01 (NX class)
#5: Romulan D'deridex class warbird
#6: USS Voyager NCC-74656 (Intrepid class)
#7: Klingon K't'inga class battlecruiser
#8: USS Excelsior NCC-2000 (Excelsior class)
#9: USS Defiant NX-74205 (Defiant class)
#10: Borg Sphere
#11: USS Reliant NCC-1864 (Miranda class)
#12: USS Thunderchild NCC-63549 (Akira class)
#13: Jem'Hadar battle cruiser
#14: Cardassian Galor class
#15: USS Equinox NCC-72381 (Nova class)
#16: Ferengi D'Kora class Marauder
#17: USS Dauntless NX-01-A
#18: Bajoran Solar Sailor
#19: USS Stargazer NCC-2893 (Constellation class)
#20: Klingon Vor'cha class
#21: USS Enterprise NCC-1701-E (Sovereign class)
#22: Krenim Temporal Weapon Ship
#23: USS Honshu NCC-60205 (Nebula class)
#24: Xindi Insectoid ship
#25: USS Prometheus NX-59650 (Prometheus class)
#26: Tholian starship (22nd century)
#27: Romulan Bird-of-Prey (22nd century)
#28: Val Jean (Maquis raider)
#29: Jem'hadar fighter
#30: Nausicaan fighter
#31: Romulan warbird Valdore
#32: USS Orinoco (Danube class runabout)
    #33: Cardassian Hideki class
    #34: Vulcan Surak class
    #35: Klingon Bird of Prey (22nd century)
    #36: USS Grissom NCC-638 (Oberth class)
    #37: Kumari (Andorian cruiser)
    #38: Delta Flyer
    #39: Romulan drone
    #40: USS Enterprise NCC-1701-B (Excelsior class refit)
    #41: Klingon Raptor class
    #42: USS Pasteur NCC-58525 (Olympic class)
    #43: Species 8472 Bioship
    #44: Intrepid
    #45: Malon export vessel
    #46: USS Enterprise NCC-1701-C (Ambassador class)
    #47: Negh'Var (Negh'Var class)
    #48: USS Voyager NCC-74656 (Intrepid class, with ablative hull armor)
    #49: ECS Fortunate (Y class)
    #50: USS Enterprise NCC-1701 (Constitution class)
    #51: Hirogen Hunter
    #52: USS Centaur NCC-42043 (Centaur class)
    #53: Klingon Attack Ship
    #54: USS Appalachia NCC-52136 (Steamrunner class)
    #55: Vulcan D'kyr class
    #56: USS Yeager NCC-61947 (Saber class)
    #57: Romulan Bird of Prey (23rd century)
    #58: Borg Tactical Cube
    #59: USS Relativity (Wells class)
    #60: SS Botany Bay (DY-100 class)
    #61: Norway class
    #62: Voth research vessel
    #63: SS Antares
    #64: Phoenix
    #65: Xindi Aquatic cruiser
    #66: USS Raven
    #67: Klingon D7 class
    #68: Federation attack fighter
    #69: Breen warship
    #70: Voth city ship
    #71: Goroth's Klingon transport
    #72: USS Enterprise NCC-1701-A
    #73: Renegade Borg ship
    #74: Bajoran Raider
    #75: Cousteau (Enterprise-E captain's yacht)
    #76: Baxial

    #77: Romulan shuttle
    #78: Aeroshuttle
    #79: Stella (Harry Mudd's ship)
    #80: Federation Mission Scout
    #81: Xindi Reptilian ship
    #82: Earth Starfleet delta ship
    #83: Bajoran Troop Transport



      Special Issues

      Special #1: Deep Space 9
      Special #2: USS Enterprise (Constitution class - alternate timeline)
      Special #3: USS Vengeance (Dreadnought class)
      Special #4: Klingon D4 class
      Special #5: USS Kelvin NCC-0514
      Special #6: Enterprise NX-01 refit
      Special #TBA: Jellyfish
      • Publication dates: TBA.
      Special #TBA: Star Trek Beyond ship
      • Publication dates: TBA.
      • Notes: As many as three ships are expected to be released as special issues close to the release of film, as planned by series manager.

            Possible Issues

            Before publication of the series had begun, a list of other ships expected to be included was released, while others have been seen on promotional images. These have not all been confirmed as being in the final series. Any known status is noted in the lists below:

            Enterprise-J model
            New Orleans class rendering
            Starfleet Academy trainer rendering
            Orion ship rendering
            Confirmed issues:
            • USS Enterprise NCC-1701-J - Model shown by series project manager, and #38 on preliminary issue list.
            • T'Plana-Hath (First Contact Vulcan ship) - Confirmed by series project manager, and #36 on preliminary issue list. 
            • Klingon D5 class - Series project manager has suggested all Klingon designs will be included. #21 on preliminary issue list, later suggested to be #46 on updated provisional list. 
            • USS Kyushu (New Orleans class) - The first Wolf 359 ship confirmed by the series manager, expected late in 2016. Renderings posted.
            • Daedalus class - Confirmed by series manager, who posted a photo of a reference model.
            • Starfleet Academy training fighter - Confirmed by series manager. Renderings posted.
            • Aeon - From early promo image, and confirmed by series manager.
            • NX Alpha - Confirmed by series manager. 
            • Orion ship (TOS)Rendering has been shown by series manager, who later confirmed it as an issue within the planned 110.
            • Gorn ship - Confirmed by series manager as one of the  planned 110 issue run, following an earlier teased

            Possible issues:
            • Soyuz class - Seemingly confirmed by series manager at one point, ho suggested a new CG model had been built, but later suggested it might not be one of the current 110 planned issues.
            • Federation holoship - #66 on preliminary issue list, and more recently the series manager has stated Federation ships are a priority subject from Insurrection.
            • USS Rhode Island - Suggested as being likely to be included by the series project manager.
            • Curry class - Under consideration by the series manager, who has suggested it will likely come later than #90 if it is included.
            • Freedom class - Under consideration by the series manager, who has suggested Wolf 359 ships will likely come later than #90 if included.
            • Yeager class - Under consideration by the series manager.  
            • Cheyenne class - Under consideration by the series manager, who has suggested Wolf 359 ships will likely come later than #90 if included.  
            • Ringship Enterprise - Noted as a potentially interesting subject by the series manager.
            • Ralph McQuarrie concept starship - Under consideration by the series manager. 
            • Matt Jefferies Phase II concept Enterprise - Under consideration by the series manager.
            • Miranda class variants - Suggested by the series manager as possible is the series continues beyond ninety issues. 
            • Nebula class variants - Suggested by the series manager as possible is the series continues beyond ninety issues. 
            • Fesarius - Promoted on issue 2 retail packaging, and #57 on preliminary issue list. A favourite of the series project manager, but doesn't yet have a release slot. 
            • Merchantman - Suggested as being likely to be included by the series project manager.  
            • Batris - Under consideration by the series manager.
            • Smuggler's ship from Unification - Under consideration by the series manager.
            • Romulan science vessel - Suggested by series project manager, and renderings seen
            • Romulan scout ship - Hinted by series manager, and renderings seen.
            • Scimitar - #47 on preliminary issue list and suggested as likely by series manager.
            • Scorpion class fighter - #67 on preliminary issue list.
            • Vulcan long range shuttle - #60 on preliminary issue list, and strongly hinted as likely to be included by series manager.
            • Tellarite ship - Under consideration by the series manager.  
            • Xindi super weapon - Series manger has suggested this would be of interest, but not planned for the current 110 issue run.
            • Suliban cell ship - #55 on preliminary issue list.
            • Son'a command ship - #39 on preliminary issue list, and under consideration by the series manager, who has suggested non-Federation ships from Insurrection will likely come later than #90.
            • Son'a collector - #52 on preliminary issue list, and under consideration by the series manager, who has suggested non-Federation ships from Insurrection will likely come later than #90.
            • Borg Diamond - #31 on preliminary issue list, and suggested as being likely to be included by the series project manager.
            • Borg probe - From early issue list.
            • Hazari starship - From early promo image. 
            • Kazon ship - Noted by the series manager as likely to come later in the series.
            • Vidiian ship - Suggested as likely to be included by series project manager, and renderings seen.
            • Jem'Hadar battleship - #44 on preliminary issue list, and suggested as being likely to be included by the series project manager.
            • Karemma starship - From early promo image.
            • USS Titan - The series manager stated that if 5000 pre-orders can be gathered, a special issue can be commissioned - A petition was started to make it happen, which has found 5000 people, and is now awaiting a response from Eaglemoss.
            • USS Aventine - Also subject to petition support.
            • USS Enterprise NCC-1701-F - Also subject to petition support.
            • Ships from the new TV series - The series manager has indicated Eaglemoss are interested in producing these.

            Possible specials
            • USS Franklin - One of three ships from Star Trek Beyond which Eaglemoss has early access to.
              USS Enterprise (Star Trek Beyond) - One of three ships from Star Trek Beyond which Eaglemoss has early access to. 
            • Narada - Listed as a possibility in reader survey, noted by the series manager as being a challenging ship to translate into a model.
            • Deep Space Station K-7 - Suggested as under consideration by the series manager, as a possible station for special #6 or later.
            • Klingon battlecruiser (nuTrek) - The series manager has suggested this is one of candidates for the next nuTrek ship after the sixth special issue.
            • Larger scale USS Enterprise NCC-1701-D - Suggested as possible by the series manager.
            • Larger scale USS Enterprise NCC-1701-E - Suggested as possible by the series manager.
            • Earth Spacedock - Suggested as under consideration by the series manager, as a possible station for special #6 or later.
            • Starbase 375 - Suggested as possible by the series manager.
            • Borg Cube - Suggested as under consideration by the series manager, with the possibility of being issued as a special to permit the complex detailing.
            • USS Enterprise NCC-1701 in spacedock - Listed as a possibility in reader survey. Latest suggested by the series manager that it could be presented with a mid-refit Enterprise.
            • USS Enterprise NCC-1701-D in spacedock - Discussed as something that would be good to do by the series manager.
            • USS Enterprise NCC-1701-D with saucer separation - Noted as being considered by series manager.
            • nuTrek Starfleet ships - The series project manager has mentioned he has discussed "the six 'background' ships" from the first nuTrek movie. It's not clear whether these will be released as models or he was talking about them for background material on other ships.
            Other Releases

            In addition to the models and magazine, subscribers are given extra items over the course of their subscription, including an All Good Things... version of the USS Enterprise-D, a large illuminated Borg Cube model, a dedication plaque, and a binder. European subscribers get each of these items shipped over four consecutive months, while North American subscribers get one item every six months.

            Further binders can also be ordered, and later in the series alternative binder designs have also been offered, featuring ship artwork.



            When The Collection launched in Germany, Austria, Luxemburg, and France, a premium subscription model was offered, where a slightly higher subscription fee gave subscribers occasional additional models of shuttlecraft. These will also see release in other markets, sold directly by the publisher as a set of four, they first arrived in the UK in October 2015. Included are the Galileo (TOS shuttle), Goddard (type 6), Chaffee (type 10), and Cochrane (type 9).


            The series manager has stated at least two more shuttlecraft models are coming; the shuttlepods from Enterprise and TNG.

            See: Photos of the Galileo modelphotos of Galileo, type 6 and type 9photo of all four modelstype 10 Okudagramphotos of the full set.

            There are plans for at least two variant extra issues, both so far are mirror universe ships. The first (November 2015) will be the ISS Enteprise NCC-1701, followed by the ISS Enteprise NX-01. See: Model photoscover, another model photo, more model photos, NX-01 model photo, NCC-1701 rendering, NX-01 model photos.



            There are also plans for additional dedication plaques, so far the USS Voyager, USS Defiant, original USS Enterprise (see: plans), Enterprise NX-01, and the USS Enterprise-E have been confirmed.




            For more casual collectors, Eaglemoss will also be releasing multi-packs of popular ships. The first three pack was the Enterprises C, D, and E. This was followed by the Defiant, Voyager, and Excelsior, and then a four pack including the NX-01, NCC-1701, A and B. The magazines in these are printed as a single perfect-bond book.




            The series manager has also confirmed Eaglemoss will be publishing a book, featuring expanded versions of the behind the scenes articles from the magazines.

            In Japan the The Collection is published by Deagostini, and featured more elaborate box packaging. Additional subscribers get another gift, a keychain. The design of the Borg Cube is also different.


            For a few competition ships with custom names and registrations have been produced. The series manager has suggested this is something that might be feasible as a product too, albeit possibly quite expensive.


            Miscellaneous

            Links to general coverage: First information, first issue list, start delay, factory update and TV advert draft, details of US launch and revised 1-23 issue list, final TV advert and launch hype, project manager comments, Japanese launch details, interview with series manager, German launch details.

            Additional images:




            Find Star Trek starships on TFAW.com!


            69 comments:

            Conor Lynch said...

            Hi all, just a reminder that ordering from the www.startrek-starships.com website is no guarantee that they have the product in stock or that you will get it.I ordered DS9 from it on 02-dec-2013 and I'm still being told NEARLY TWO MONTHS LATER thats it out of stock. After two months. Even though they make the product. Anyway go to other functioning shopping sites if you are ordering your models individually.

            8of5 said...

            If you're dissatisfied you could always ask Eaglemoss to cancel your order and get it elsewhere as you suggest, Conor?

            If they have completely sold out, then they're probably waiting on another production run before they are even able to send them. Who knows at what time scale they can do that, but I doubt it's as simple as making them as and when they like, they likely have to do them in batches.

            Considering the Collection is expected to launch in multiple countries over time I'd image that means there's a better chance of older issues being able to get back-issues in stock as they do new runs for each territory's release.

            Conor Lynch said...

            Hi 8of5,
            Just to clarify.
            The website side DS9 was in stock. This was only 5 days after it came out after all.
            I put the order through and paid through Paypal. I checked my balance the following day and they had taken my money.
            They never sent the model. I then emailed them 4 weeks later asking where the DS9 is. And they said they are out of stock and I'd get it when it was available.
            And they don't know when that will be. I have now been waiting two months.

            All I'm saying it ordering from startrek-starships.com when the stock is available is no guarantee it IS available and you will actually get it.

            Yes I could cancel my order. But my original order was when DS9 was in many different websites at the same price.
            It would cost a FORTUNE now.

            As you said you'd think that since DS9 became available in America another batch would be created and I'd have my DS9 by now.
            But I'm still getting the "we don't know when stock will be available" runaround from customer service.

            And I'm just warning people to go to the alternative websites rather then startrek-starships.com.
            For their sanity.

            Matthew Rushing said...

            Any news on the Aventine?

            Matt Rudawsky said...
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            Matt Rudawsky said...
            This comment has been removed by the author.
            Christopher Dilloway said...

            I'm still waiting for my replacement DS9 model. Mine came with a couple of the vertical spires broken in the box. I thought it was odd it rattled :( They said they would replace it, but it would take a while and still waiting.

            Also getting a little irritated by small errors. The Defiant's left nacelle pennant is backward...which people told them about long before it was released and never corrected. There is almost always at least 1 or 2 errors in each issue, the worst being the cover of the Excelsior issue. A little bit of proofreading and editing would be nice, especially for the price of these things.

            mcarp555 said...

            Are you going to be doing any more Eaglemoss reviews? Seems like it kinda stalled out awhile back.

            8of5 said...

            Fear not mcarp555, more reviews forthcoming, I've just not made the time for a few weeks, but I plan to do a big old catch up starting in the next week.

            Christopher, I agree the Defiant error is Very annoying!

            Matthew, no Aventine news yet, I imagine if we do get her it wont be until a expansion of the series beyond the initial 70 planned issues.

            mcarp555 said...

            Looking forward to reading more!

            As for the Aventine, Is there really any push for ships only in novels? There are still ships that have appeared onscreen that have not been mentioned, like the Pasteur. Yeah, it's not pretty, but at least I've seen it. If you haven't read the novels the Aventine is mentioned in, would you want to buy it? I don't think I would. I'd prefer EM to stick to actually visualized craft (even if only for a screen grab!).

            8of5 said...

            There have been quite a lot of requests for the Aventine, and a handful of other non-canon ships. The Collection's Facebook and Twitter have replied to the effect of: Maybe, one day.

            I certainly wouldn't expect any to turn up in the first 70 issues. I think three ships have a very small chance of getting in though:

            USS Titan - It is technically canon, in name, and is probably the most prominent non-canon ship design, starring in its own book series no less.

            USS Enterprise-F - If any STO original design is going to get the model treatment it will be an Enterprise. This design has had a lot of fanfare, and has a presence outside the game thanks to regular features in Star Trek Magazine.

            USS Aventine - Some way behind the other two as it's more obscure, but while it's only appeared in a few novels, it did star in the biggest novel event ever, Destiny. Plus it's a just a damned cool design, and it seems to have some love from the STO crowd.

            thoughtsimthinking said...

            Discovered this site soon after I started collecting these models. Love the reviews. Been following closely. Wondered what the early opinion is on the Stargazer? I had a close look and it doesn't match the one from the show! I did a quick search on the interweb and found some doug drexler orthographics that seem to match the model more than the one from the show. Wonder if anyone thinks the same? Still like it though :)

            8of5 said...

            Glad you're enjoying Thoughts. I think the Stargazer is one of the more middle-ground ships in the series. It's overall a decent model, but the level of detailing is little inconsistent; could have done with a few more prints on the engineering section. Plus mine seems to rattle a bit!

            Brett Allen said...

            Just as something different, wouldn't mind seeing Captain John Christopher's Lockheed F-104 Starfighter from the TOS episode "Tomorrow is Yesterday". Just a thought...

            Samson said...

            Hi, I am from germany. Eaglemoss is making very, very nice starships and Batmobiles, but are not very good organized. There are many customers with stories like "I never got what I have ordered" or "I had to wait too long" or "I am not sure, if I will ever get what I have bought". Eaglemoss´ phone / mail - service is very polite and tries to help, but after all I am just happy for every order that arrives. They are pretty - those starships!

            Gavin Montague said...

            Hi. Can you tell me where you get your release times from? I'm having serious issues sourcing these. The only local place that is still selling them is Forbidden Planet and for the last 3 ships, when i have called there on the release date listed on the site they are telling me that they actually received them a week earlier.

            Jonathan Nugent said...

            I do love this line of ships.

            Jonathan Nugent said...

            Does anyone know when they will release the special gifts such as the abrams enterprise to U.S subscribers? I know the other gift line such as future enterprise and borg cube are scheduled for much later dates but I really want my ds9 and abrams enterprise.

            Gareth Cuthbert said...

            You need to order the special issues.

            yugenro said...

            I received DS9 several months ago... probably in March or April. (and I live in Seattle) I love it!

            Tristan Howland said...

            i have never had trouble with Eaglemoss. the customer service is excellent. i am sure if you gave them a call they would be more than happy to fix your issue.

            cyclekarl said...

            I would love to see a model of Voyagers Aeroshuttle.

            Joe Jenks said...

            Has anyone had any problems with receiving their subscription gifts and could you confirm when I'm supposed to receive each of them (UK).

            jose iian said...

            After being in relationship with emma for seven years,he broke up with me, I did everything possible to bring him back but all was in vain, I wanted him back so much because of the love I have for him, I begged him with everything, I made promises but he refused. I explained my problem to someone online and she suggested that I should rather contact a spell caster that could help me cast a spell to bring him back but I am the type that never believed in spell, I had no choice than to try it, I mailed the spell caster, and he told me there was no problem that everything will be okay before three days, that my ex will return to me before three days, he cast the spell and surprisingly in the second day, it was around 4pm. My ex called me, I was so surprised, I answered the call and all he said was that he was so sorry for everything that happened, that he wanted me to return to him, that he loves me so much. I was so happy and went to him, that was how we started living together happily again. Since then, I have made promise that anybody I know that have a relationship problem, I would be of help to such person by referring him or her to the only real and powerful spell caster who helped me with my own problem and who is different from all the fake ones out there. Anybody could need the help of the spell caster, his email: jacobalabispelltemple@gmail.co m you can email him if you need his assistance in your relationship or anything. CAN NEVER STOP TALKING ABOUT YOU SIR HIS EMAIL
            ADDRESS IS:jacobalabispelltemple@gmail .com CONTACT HIM NOW FOR SOLUTION TO ALL YOUR PROBLEM

            Randal Severance said...

            Personally, every interaction I have had with eaglemoss has been a nightmare. They have yet to meet a single commitment on the individual issues I ordered from the collection shop. I ordered seven ships that were listed as in stock, website stating only 3-5 days for delivery...That was over a month ago. Every email has resulted in a different response and every new ETA has passed. I finally received the K'tinga class last week and it was missing the acrylic stand. I called, they said they would have one out within the week, and that was 8 days ago. Fortunately a local comic dealer gets them from Diamond Distribution and keeps a file for me. I would suggest any other potential collector's do the same as most comic shop's offer a discount for setting up a file, and you can get this wonderful collection without the hassle of the horrid company that publishes it.

            Mike Briggs said...

            Has anyone received the bonus subscription ships, the future Enterprise and the Borg Cube?

            All I have got is excuses when I have contacted them.

            1979njh said...

            I have mine from the local paper shop. Every fortnight without fail the models are there and the special issues. Try asking at your local shop if they can order for you.

            Wayne said...

            We are yet to receive the Enterprise D future model after a year of trying. Always out of stock even though its a subscription. :(

            Mike Briggs said...

            I finally got my Future Enterprise but it doesn't come with book. I hope the USS Pasture includes info on the design of the Future Enterprise.

            There is one ship I have not seen any mention of and is my personal favorite "enemy ship"; the Husnock warship from the TNG episode "Survivor".

            Kenton Natolochny said...

            Hey any Canadian subscription owners had much trouble receiving ships. I just started and they told me Canada only has first 35 ships right now but assured me it will get more also they said we have no specials I really wanted ds9

            The MOSEPH!! said...

            Anybody heard if they're considering the Federation Class Dreadnought from the Starfleet Technical Manual by Franz Joseph? I'd just about kill for one of those!! I'd love to see ALL of those ships from the tech manual made into these models! Those would be a sure way to get me to finally make the move & subscribe!!

            W. Scott Richardson said...

            I made a poll to include the Promellian Battlecruiser from TNG's Booby Trap! Sign it here and add your name!

            http://www.petitionbuzz.com/petitions/promellian-battlecruiser

            Billy Morgan said...
            This comment has been removed by the author.
            Billy Morgan said...

            I received the USS DEFIANT today and the decals on both sides pointed in the right direction.
            I live in the United States.

            Jordan Smith said...

            is it possible to name your own ship and have it delivered to you???

            Jordan Smith said...

            .....and ive just signed the petition for the Odyssey Class USS ENTERPRISE-F, But, couldnt the odyssey class ship just be made regardless of the petition and renamed something else (like USS Odyssey), otherwise its gonna take ages to get 5000 signatures and to create the model itself causing a load of fuss!

            Gavin Montague said...

            I didn't get issues 50 or 51 and i have called them about it 4 times now. Each time they just go hmm, that strange, you should have got it by now, then they tell me they are showing in stock but may not actually be and that they will order them for me again. They tell me if i haven't got them by such and such a date to call back, but as said i have done that 4 times now and it's the same each time. The next couple didn't come either, but when i called about those ones and they resent them i actually received those ones about a fortnight after i should have originally for them.
            I think their customer service is terrible. They are polite and all, but seem completely and utterly unable to offer any help beyond telling you to call back again and again. Seriously considering cancelling my subscription.

            Gavin Montague said...

            I hear you. Hands down the worst customer service i have ever experienced. They'll happily keep taking your money, but not so keen on actually sending out the products you have ordered. Call them up, and they haven't a clue as to what has occurred. I was told issue 50 was was re-posted to me 4 times before i actually received it, 3 months late. Oh they're very nice and apologetic about it, but they never seem to do what they have assured you they would.
            My latest 2 issues are now nearly 2 weeks late. I have been trying to call them about it all week, but they have a new trick with their phone it would seem. Every day this week i have called them at 6.30pm only to be greeted by a recorded message stating that they are closed and their opening hours are 9am to 8pm. Umm, what? last i checked, 6.30pm is EARLIER than 8pm!! Can't explain that at all. I have called them several times at after 7pm.
            Sadly, they have me by the.....because i really like the collection and want to complete it. Ebay is no use because as is usually the case with collecting 'geek' memorabilia a bunch of assholes buy up as many as they can get their hands on and sell them for ridiculously overpriced amounts. I have seen ships listed as buy it now for £30 quid. I'm not sure they are worth the £10 they currently cost (soon to be £11) never mind £30+.

            Baldrick said...

            Like Gavin Montague I've had trouble with deliveries but have found emailing them works better than calling. I went two months with no deliveries then six items turned up on the same day.

            Also, I have just seen the SPECIAL EDITION ISS ENTERPRISE MIRROR (mentioned above) complete with MU1 MAG being advertised for sale on Ebay, before it's even been announced at $82 or £53(approx) seller seems sure of release since there is a waiting time for a buy it now item!

            Eaglemoss have emailed me offering the shuttles collection with a £20 discount and I noticed the 'Japanese' Borg Cube (not the crap one the UK got) on sale for £20 but out of stock.
            https://shop.eaglemoss.com/star-trek-the-official-starship-collection/borg-cube-model-

            Joe Jenks said...

            I finally received the Future Enerprise D about a month ago but still waiting for the Borg Cube. I can't understand why they started selling on their website (and now out of stock) before giving it to their existing subscribers. I'm sure I'm not the only one still waiting for it.

            mcarp555 said...

            Baldrick - The link you've supplied is for the 'crap' Borg cube we got here in the UK. I don't see the Japanese cube listed.

            Michael G said...

            For the most part the level of detail and craftsmanship is most excellent. Most models have amazing detail however some lack that detail as if whoever did it was rushed or didn't have detailed knowledge and left important details out. I hope they continue to release more ships especially from the books. I would really love to see the Achilles class battle cruiser the one with the broadside of quantum torpedoes. Also I think that making the series to scale would have been totally amazing. I understand you couldn't make a Borg cube and runabout to scale but mayb in groups like small ships and shuttles on one scale. Capital ships on another scale and large stations Borg cubes to another scale. Models being in scale makes their display together all that pre dramatic.

            Lee said...

            Hey guys, I noticed that the USS Titan petition has reached 5,061 signatures. Has anyone told Ben Robinson about this?

            Joe Jenks said...

            Lee - He has known since September. He mentioned it on Twitter and implies that they are working on it https://twitter.com/BenCSRobinson/status/649265681838546944

            Lee said...
            This comment has been removed by the author.
            Lee said...

            Hi Joe, thanks for the update.

            Unknown said...

            Would like to see a model of the U.S.S. Essex (Daedalus class) from ST:TNG episode "Power Play".

            Christopher Messner said...

            Would like to see a model of the U.S.S. Essex (Daedalus class) from ST:TNG episode "Power Play".

            Gavin Montague said...

            "left important details out."

            The Ambassador class is missing it's impulse engines. I don't mean they forgot to pain them, i mean they didn't put impulse engines on the model at all!

            Gavin Montague said...

            Is anyone else getting royally sick of them downright wasting the specials on the crappy ships from the Abramsverse?

            Personally, i think the specials should have been all the Enterprises, and other 'hero' ships such as the Defiant or Voyager.

            hughe1971 said...

            for some reason they stopped mine at issue 69 anyone had the same I life in the uk

            Joe Jenks said...

            I'm still waiting on them to deliver my ISS Enterprise I ordered about a month ago. hughe1971 do you mean 59? I'm up to my 63rd issue so far, 69 (Breen Warship) isn't out till March, and I'm in the UK as well.

            Joe Jenks said...

            hughe1971 if you are a subscriber, like myself, and are not getting the recent models I would suggest contacting them to check whether your payments have gone through properly with them. My brother subscribes to the Doctor Who collection and a few months ago one of his payments didn't go through properly and so they stopped sending them to him without getting in touch with him quickly enough so he is now waiting for the back issues to still be sent out to him.

            Gojira saurus said...

            Has Ben commented anywhere about the Japanese Borg Cube petition passing its require signatures? I see he's confirmed more about Titan coming, but I haven't seen acknowledgement anywhere yet that there's something in the works for the reissue of the DeAgostini Borg Cube.

            glykokalyxblog said...

            It looks like he doesn't even know this petition.

            Gojira saurus said...

            Then he must not know of the Titan one either, since the Cube petition is specifically mentioned in it. :)

            glykokalyxblog said...

            Did he ever mentioned the borg cube petition? I don't think so. All he wrote was "no" to a possible release outside Japan.
            The Titan is confirmed. They are already working on the model.

            Gojira saurus said...

            That was my question, to which you responded that it looked like he didn't even know of it, when he obviously had to (as I showed).

            The "no" you mention, was the reason why the Titan petition was started. I'm sure Ben said "no" to the Titan too...at least before that petition became successful. They are only working on the model now due to the success of that petition.

            Since the Cube petition prompted the Titan one, and, now, since it is successful too, there's no reason not to expect the same, hence my question.

            So, has Ben responded to it anywhere yet? I'd love to hear he has...and of course with good news as well. :)

            glykokalyxblog said...

            He did not. Remind him.

            Gojira saurus said...

            Perhaps we all should...

            Komaro Kamachi said...

            Hello All,

            Also have delivery problems with EAGLEMOSS in France.
            I've bought the DEFIANT set 2 months later. The Set is still available on french eaglemoss website, and shipping delays around 7/10 days.

            And for moment still never received it....

            That's pity but i will ask Paypal to return me money.

            Not very professional from EAGLEMOSS.

            Cheers,
            Komaro

            Gavin Montague said...

            Get used to it. Great models, but terrible company with dreadful customer service. You call them and they just fob you off with the same crap each time.

            Unknown said...

            Uss odyessy from the star trek odyessy serious would be a great model would love to see that and have one craig from dublin

            Unknown said...
            This comment has been removed by the author.
            harry beck said...

            i've had decent customer service from eaglemoss usa, but my gripe is with shipping. i have received what i believe to be my fair share of broken or otherwise damaged models. seems like every other month i get something that needs to be replaced. they do replace it, and usually pretty quickly, but better to package better.

            Ivan said...

            Here in Australia - we have 8 books not in binders, making then 4 months behind with binders.

            Issue 53 is MIA (they continued to supply issues 54 and 55 with no update on what's going on. Its a subscription service right, they know how many they need right?

            They haven't been able to verify if we are even going beyond the initial 70 ships yet.

            They don't respond to emails.

            Nice collection - service drives you crazy.

            teutonic said...

            Hi everyone.

            I am a subscriber in the US. I was getting everything fine until around issue 40. I believe this is when they opened offices in the US. Since this time every magazine that has arrived has been damaged. Corners are bent the edges are worn. I have talked to and emailed customer service numerous times. They sent some replacement issues but those where also damaged. I am still waiting on there response from my last email that was sent to the US and UK customer support. I am on issue 61 right now. I have not received any additional binders, which customer service said was now included in subscription.
            I am disappointed that they plan on milking the run past 70. I will probably drop it after issue 70 comes along. It is very expensive and had planned on a 70 issue run, not 110 or however many they think they can make.

            The models themselves are good but as others have noted there are errors.

            Nathan Bessell said...

            I agree bisset mags drive me nuts i got my 53 becuase i was getting them thorugh a newsagent because of there service but have had to go back im missing issue 51 not very happy with the newsagent it apperently never got loaded on the truck but i live in hope as for the binders dont even get me started ordered some way back last year and still no sign of them

            Nathan Bessell said...

            I agree bisset mags drive me nuts i got my 53 becuase i was getting them thorugh a newsagent because of there service but have had to go back im missing issue 51 not very happy with the newsagent it apperently never got loaded on the truck but i live in hope as for the binders dont even get me started ordered some way back last year and still no sign of them