Wednesday, 1 August 2012

TNG bluray audio fix on the way

I was happily watching my way through TNG season one on bluray, being constantly amazed by how good it looks, when all of a sudden I get to one episode and am amazed by how bad it sounds! It seems I'm not the only one either, as CBS have now issued a statement regarding audio problems in the set, and what they're going to do about it:
Dear Star Trek Fans,

We have discovered an anomaly in the English 7.1 DTS Master Audio track in our Star Trek: The Next Generation Season One Blu-ray Box set. There are some episodes that inadvertently had their front channel designations incorrectly mapped, resulting in an undesired playback experience when listening to them in a 7.1 or 5.1 Surround Sound environment.

We are quickly working to remedy the situation. Replacement discs (Disc 1, 3 and 4) will be made available free of charge. Please email phe.stng@bydeluxe.com for details regarding the replacement program. You may also call 877-DELUXE6 (877-335-8936) between 8am to 6pm Pacific, Monday-Friday.

We strive to provide our fans the best Blu-ray experience possible and sincerely apologize for this inconvenience.
This only applies to the US for now, but what us lot in the rest of the world have to do to get replacement discs will apparently be announced, some time.





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